Securus Technologies was recently awarded the Silver Stevie Award in the Executive of the Year Category and also the Training Team in the Customer Service Team category by the 14th Annual International Business Awards. Richard A. Smith, who received the award, said that Securus Technologies was just another mid-sized company when he joined a decade back. But, today with the effort of its team and the support of its partners, the company has managed to leave its competition far behind and become one of the top companies in the category.
The International Business Awards is one of the most recognized business awards programs, and the winners are chosen through scores of 12 juries selected from around the world. They admitted that for them it was an easy job to pick Securus Technologies because of their exceptional reviews from their clients. Securus Technologies is one of the winners speaks for their rich customer services that they are consistently providing to their clients. The awards will be presented to the winners in Barcelona, Spain in October this year.
When I read about the customer service award being given to the Securus Technologies, I was not surprised. I had used the services of the company when I was in prison for a crime I committed. I used their calling services to keep in touch with my wife. I also obtained a degree from the tablet education program that Securus Technologies helped start. I was impressed with the services they had to offer. In case my wife was having issues with drop calls, it was attended to immediately, and she did not face any problem after that. The speed with which the problem was solved is something that every company today should see. Their video visitation services also allowed me to see my children on their birthdays.